Returns & Exchanges

At Beauty Depot O-Store, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return policy for unused and unopened products in their original packaging.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team via email or our online portal with your order number and the reason for your return.

• 2.
  Prepare Your Package

  Securely pack the items in their original boxes to ensure they are protected during transit and include your printed return authorization form.

• 3.
  Ship the Items

  Affix the provided shipping label to your package and drop it off at any authorized carrier location or scheduled pickup point.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.